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Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity. The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.

This course is designed to give the z/OS Operator personnel as well as entry systems programmers an overview about JES2. The students should be able to use JES2 commands at the z/OS Console and use SDSF.

In this report, review the 15 most popular certifications according to our more than 12,000 North American respondents to our annual IT Skills and Salary Survey. For each certification, you'll find a brief description, the average salary, and some insight into why it is popular.

This report discusses the growing significance of human capital and intellectual property on the performance, sustainability, and valuation of companies. It examines the business drivers for investing in the acquisition, development, and certification of knowledge workers as well as current technology and economic trends that are accentuating the critical need to invest in the education and training of employees and customers.

Read more about the best IT skills to learn in 2014. Global Knowledge’s resource library features comprehensive articles and handy how-to lists.

Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.

This white paper examines NIST's cloud definition in detail with real world case study examples to illustrate how it is applicable to today's cloud market landscape.

There's a great chance that AWS has more than a few products to help you work faster, smarter, and more cost effectively. So, where should you start?

It's important to understand the characteristics of each AWS storage option so that you can implement one or more AWS storage services to meet your needs.