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Gain the understanding you need to implement ITIL with instructions and tips for important steps and methods for evaluating your existing processes.

Learning Hadoop is not a simple task but can be a lot easier if you know the hurdles and pitfalls to watch out for. Join Global Knowledge Instructor Rich Morrow as he shares battle-tested expertise to guide you through learning Hadoop.

Learn how SmartCloud Control Desk can retrieve software details on managed PCs, which allows us to keep track of the licenses of the commercial software and comply with licensing requirements.

Through the use of automation, compliance, self-service portal, and standardization, Microsoft's System Center Service Manager can support ITIL.

Learn how virtual PortChannels (vPCs) manage multicast traffic.

Explore how Microsoft Office 365 works, and then discover what steps your organization should choose to implement an infrastructure that is completely driven by it.

Discover which conditions are needed for effectively playing the roles of project manager (PM) and business analyst (BA) simultaneously.

Learn the concepts, architecture, terminology, and capabilities of PowerVM.

Learn why Software-Defined Networking (SDN) and cloud computing are often mentioned together and which approach is best for solving various business challenges.

Kerry Doyle discusses Security and the Rise of Machine-to-Machine (M2M) Communications to help avoid any security risk in the future. Learn more here.