Search

Boost your customer service skills by learning how to provide excellent quality service, and deal effectively with customer issues.

This course provides instruction, coaching, and feedback to prepare you for either physical or virtual training facilitation.

Architectural overviews explore solution components, sizing and deployment considerations and key functionality and features. The course is intended for a broad audience including Business Decision Makers, Account Managers, Systems Engineers, Administrators, Applicat...

The Administering Cisco Unified Contact Center Enterprise is a 4-day course intended for system engineers, administrators, and support engineers responsible for tier one support. This course provides hands-on practice with administrative tools used to perform routine...

This is a 3-day instructor-led course intended for system engineers and customers who will be deploying and administering advanced Packaged Contact Center Enterprise functionality. This course is eligible for 30 Continuing Education Credits (ILT Modality).

It covers the advanced knowledge & skills a project manager needs to update in a project plan during execution, monitoring, & controlling phases of a project.

Microsoft Visio provides an intuitive, customizable tool to easily create a professional-looking visual product by using its extensive gallery of shapes.

Successful completion of Microsoft Visio course, students will be able to manage an existing Microsoft Project 2019/O365 project plan.

The Transforming to a Cisco Intent Based Network (IBNTRN) v1.1 course teaches you how the functionality of Cisco SD-Access fits into Cisco Digital Network Architecture (DNA).

DCUCAI, Administering Cisco Data Center Unified Computing System with Intersight is a 4-day instructor-led course. In this Cisco UCS server training course, you will become experienced with the administration and troubleshooting of Cisco Unified Computing System (UCS...