Search

Learn about the psychology of selling, listening and interviewing skills, and a way to let your customer handle the close and be excited to do it.

Attend this one-day live, dynamic Sales Skills Advanced Training course to take your sales skills to the next level. This includes learning how to build relationships with your leads, and identify and satisfy their needs. Next, you'll use sales strategies, analyze th...

Boost your customer service skills by learning how to provide excellent quality service, and deal effectively with customer issues.

This course provides instruction, coaching, and feedback to prepare you for either physical or virtual training facilitation.

Dynamics 365 Business Central is an application for companies that have outgrown their entry-level business apps. 4 Day course built for small businesses.

Enable Contact Center support teams to access reporting solutions for end-to-end reporting in a CCE deployment. This course is eligible for 12 Continuing Education Credits (ILT Modality).

Architectural overviews explore solution components, sizing and deployment considerations and key functionality and features. The course is intended for a broad audience including Business Decision Makers, Account Managers, Systems Engineers, Administrators, Applicat...

The Administering Cisco Unified Contact Center Enterprise is a 4-day course intended for system engineers, administrators, and support engineers responsible for tier one support. This course provides hands-on practice with administrative tools used to perform routine...

Microsoft Visio provides an intuitive, customizable tool to easily create a professional-looking visual product by using its extensive gallery of shapes.

Successful completion of Microsoft Visio course, students will be able to manage an existing Microsoft Project 2019/O365 project plan.