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Learn why it's important to effectively manage stakeholder perceptions and expectations.

Learn how to avoid the primary problems when deploying Microsoft Lync Server 2013 into a production environment.

Gain a basic overview of the basic techniques and best practices for evaluating programs, prioritizing objectives or discovering problem areas when creating products and providing services.

Learn how to develop a questioning outlook and quality standards that will help you make more effective decisions.

Personal biases and hidden assumptions prevent most of us from making the best decision of which we are capable. Instead of making good decisions, we make quick decisions.

Learn how Agile practices can help ensure you meet customer expectations, deliver products on time, and are able to adapt to change.

David Willson discusses the best practices for reasonable security after learning from notable data breaches from different organizations. Learn more here.

How can organizations in diverse industries continue to use familiar waterfall practices and at the same time be more agile? The answer is to use program management that is designed to be agile.

Structuring techniques are the foundation of decision making. This white paper introduces some of the simplest and most effective structuring techniques including sorting, sequencing, placement, decision trees, and ranking.

Resource management is always an issue in any project, especially when the stakeholders from whom we need time have operational duties to perform. If our requirements team was at our disposal 100 percent, always completed activities on target, and worked a full eight hour day without distraction or a loss of productivity, then estimating time would be simple. Here, we explore standard approaches to time estimation, the dangers of multi-tasking, and estimation alternatives, which consider work habits and productivity norms.