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Examine the different types of cloud computing and learn what cloud computing has to offer you as either a consumer or producer.

Learn how IBM Tivoli Endpoint Manager (ITEM) can help reduce operator workloads, optimize the use of available time during maintenance windows, and keep end users happily working during distributions.

When upgrading to ESXi 5.1, you need to consider several things: Why are you upgrading? What are you upgrading? What should you do to get ready? What is the correct upgrade process? and finally What should you do after the upgrade is complete?

Sphere 5.5 is now available with myriad small improvements such as a faster Web Client, LACP, Autoscale, and higher configuration maximums, and my goal is to point out the few changes that might apply in your company or organization.

Discover the essentials of effective negotiations including the process, the different styles, and the communication elements that can affect the outcome.

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss the difference between ITIL Capability courses and ITIL Lifecycle courses.

Understand the Cisco Security technology and certification training portfolio.

Understand the Cisco Collaboration technology and certification training portfolio.

Kirsten Lora, Global Knowledge Senior Product Director, explains why business analysts are essential to organizations and how our Business Analysis Essentials and Business Process Analysis courses can help them in these roles