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This module equips candidates with practical guidance to achieve excellence in digital service management, aligned with ITIL® guidance. It focuses on aligning people, processes, and technology to manage services across the full lifecycle, supporting resilience, respo...

This course covers building secure and scalable AI infrastructure, managing the full lifecycle of traditional machine learning models with Azure Machine Learning, and deploying, evaluating, monitoring, and optimizing generative AI applications and agents using Micros...

In this course, you will explore a number of subjects including how to perform codeless task automation using X-Play and its actions gallery, plays, and playbooks. You will also learn what Nutanix Calm is, how to create single- and multi-VM blueprints, and how to pub...

The Horizon 8: Administration and Operations course teach IT professionals to effectively manage desktops and users with Horizon Console. Learners will also gain practical skills to optimize performance and troubleshoot common issues.

This course provides a high-level overview of Workspace ONE UEM as a comprehensive management solution for macOS and iOS devices, including application distribution, integration with Apple services, managing devices with profiles, and more.

This course provides a practical introduction to working with modern AI tools, with a focus on building confidence and capability in prompt engineering. Participants will explore how technologies like ChatGPT and other large language models function, and how they can...

This course introduces Microsoft Dynamics 365 Contact Center, focusing on its core features and user experiences. Participants will gain an understanding of the platform’s work allocation capabilities, learn how conversations are efficiently routed, and explore the d...

This course is intended for software developers wanting to build AI infused applications that leverage Microsoft Foundry. Topics in this course include developing generative AI apps, building AI agents, and solutions that implement knowledge connections or tools in y...

This course provides students with the knowledge and skills to design and develop AI enabled database solutions across Microsoft SQL platforms, including SQL Server, Azure SQL, and SQL databases in Microsoft Fabric. It is intended for professionals who build modern d...

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