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At some point, you’ll find yourself working with “Difficult People.” The effects they can have on an organization vary greatly but usually involve many problems for the team. Learn about some common types of difficult people and how to handle them.

Examine four major trending areas in IT: certifications, salaries, cloud computing and cybersecurity.

Examine three major pain points for IT decision-makers: training, budgets and employee retention.

Discuss the available infrastructure components of Google Cloud Platform and how they provide a powerful and flexible foundation on which to build your applications.

The certification and exam guide discusses the benefits of having a ITIL certification with each level and tips for the ITIL certification exams.

This revamped exam retains the same six domains as established in SY0-401, which emphasizes security in three main areas: application, data, and host.

This white paper will bring you up to speed on what DevOps is, how it can help IT deliver value to the business, and position the IT organization to keep up with business demand for change.

This white paper explains how Global Knowledge can help your organization build a more engaged, highly skilled workforce through IT training. It presents the findings of recent surveys, completed by more than 3,200 Global Knowledge students that have attended training within the past eight months. Learn the top benefits that organizations receive from training their employees, the expected productivity gain and much more.

As far as modern architectures go, there are few more complicated than an IoT pipeline. You must consider an ingestion layer that may undergo manic load.

Ready to earn your Project Management Professional certification? This Certification Prep Guide provides everything you need to know about the PMP project management certification and offers helpful tips that IT professionals can use when preparing for the PMP exam. Start here!