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Course Code: 821340
This course teaches you how to deploy Cisco® Enterprise Chat and Email (ECE) into an existing Enterprise Contact Center environment.
Course Code: 100034
IBM® Security QRadar® enables you to minimize the time gap between when a suspicious activity occurs and when you detect it.
Course Code: 821535
Exclusive – This course is geared towards trainees with a broad range of expertise, from administrative and call center personnel to technical staff, as well as wireless and network engineers. We begin by defining what 5G is and comparing it with previous generations of mobile c...
Course Code: 834078
Exclusive – In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys. First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data,...
Course Code: 100440
Find offerings to learn to manage engagement and interaction between a service provider and their customers, users, suppliers and partners.
Course Code: 821349
The Implementing Cisco Collaboration Conferencing (CLCNF) course focuses on Cisco® on-premises conferencing architecture and solutions.
Course Code: 834013
This is a 5-day ILT course designed to provide you with the knowledge and skills required to install and configure Windows 11 desktops and devices in an on-premises Windows Server Active Directory domain environment. The skills you gain by attending this course inclu...
Course Code: 0832
This course is designed to give the z/OS Operator personnel as well as entry systems programmers an overview about JES2. The students should be able to use JES2 commands at the z/OS Console and use SDSF.
Course Code: 5827
Learn to analyze, exploit packet captures, and put the rule writing theories learned to work by implementing rule-language features for triggering alerts on the offending network traffic.
Course Code: 821657
This four-day, instructor-led, hands-on course is designed for IT professionals focusing on Meraki-switched networks. It aims to provide participants with a comprehensive understanding and hands-on experience in deploying, managing, and troubleshooting networks that...
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