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This course will teach you how to enhance and automate business processes using Dynamics 365 customer engagement apps, while incorporating native interconnectivity with Microsoft 365. You will also learn to support customers efficiently through AI-driven Dynamics 365...

This comprehensive three-day, instructor-led, hands-on course focuses on deploying Premise-Based PSTN Gateways for Webex Calling in government contexts. Participants will explore network requirements, protocols, and ports needed for integrating Webex Calling Gov Clou...

This comprehensive 5 Day training program provides an end-to-end understanding of Cisco cloud security, with Cisco Secure Access as the central platform supporting Secure Internet Access, Secure Private Access, Zero Trust Access, and traditional VPN services. The cou...

This module equips candidates with practical guidance to achieve excellence in digital service management, aligned with ITIL® guidance. It focuses on aligning people, processes, and technology to manage services across the full lifecycle, supporting resilience, respo...

This course provides a high-level overview of Workspace ONE UEM as a comprehensive management solution for macOS and iOS devices, including application distribution, integration with Apple services, managing devices with profiles, and more.

This five-day instructor-led course provides students who manage SQL Server and Azure SQL databases with the knowledge and skills needed to administer a SQL server database infrastructure. The material will also be useful to individuals who develop applications that...

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