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ITIL 4 Foundation provides practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services.

Boost your customer service skills by learning how to provide excellent quality service, and deal effectively with customer issues.

In this training you will learn to analyze your audience, organize writing, and employ effective persuasive techniques, so that your writing makes an impact.

The Managing Cisco Network Operating Systems (CNIOS) course introduces the fundamental concepts of Cisco networking operating systems, including IOS XE, NX-OS, and IOS XR. This training is designed for individuals who are new to Cisco or networking professionals who...

Welcome to the first part of our Microsoft 365 Excel courseware. Excel is Microsoft’s powerful and easy-to-use spreadsheet program, which provides you with an extensive set of tools to organize, analyze, present, and store data. Most of the features Microsoft incorpo...

Learn how to use Splunk for monitoring, searching, analyzing, and visualizing your machine generated data in real time.

This instructor-led Listening Skills Training will show how to become a better listener by demonstrating your listening skills build either barriers or bridges.

Learn to install, customize, and administer the AIX operating system in a multiuser IBM Power server partitioned environment.

Geared for experienced web developers new to Python, Introduction to Full Stack Web Development with Python and Django is a five-day hands-on course that teaches students how to develop Web applications using the Django framework. Students will explore the basics of...

New – This class includes advanced communication, identifying communication styles, communicating verbally & non verbally. Take your skills to the next level.