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You’ll gain practical knowledge of the architecture of the HRSD solution and learn how to configure HR properties, criteria, PDF document templates and managed documents inside ServiceNow.

Learn how you can reduce confusion by synchronizing people and departments, including IT, finance, services, and end users. You’ll also see the value in investing time and careful consideration when building out the HAM practice to produce a higher-quality outcome.

Get introduced to the Project Portfolio Management (PPM) application and learn to efficiently manage the project lifecycle from initiation to closeout.

IT Operations Management (ITOM) topics enable ServiceNow platform users to master subjects such as the Configuration Management Database, Event Management, Cloud Provisioning and Governance, Orchestration, Service Mapping and lay the groundwork for mature infrastructure operations management.

Learn how the ServiceNow ITSM function provides practical skills that can be applied immediately to accelerate ITSM implementations to improve alignment between IT and the organization.

Learn how to effectively manage your software development life cycle with a life cycle management training course from Global Knowledge. Master application life cycle management (ALM) and arm yourself with advanced ALM tools. Enroll in a life cycle management course today!

Save money on the Red Hat Enterprise Linux certification training with course bundles and deals from Global Knowledge.

Register and attend a Dell SonicWALL Network Security Basic Administration course and receive a TZ 205 Network Security UTM Firewall.

Microsoft Copilot Courses Available at Skillsoft Global Knowledge

Learn about system architecture with an emphasis on understanding the implications on system performance, methods for testing the effects of performance adjustments, open source benchmarking utilities, methods for analyzing system and networking performance, and tuning configurations for specific application loads.