Search

Find offerings to learn to manage engagement and interaction between a service provider and their customers, users, suppliers and partners.

The Implementing Cisco Collaboration Conferencing (CLCNF) course focuses on Cisco® on-premises conferencing architecture and solutions.

This is a 5-day ILT course designed to provide you with the knowledge and skills required to install and configure Windows 11 desktops and devices in an on-premises Windows Server Active Directory domain environment. The skills you gain by attending this course inclu...

Exclusive – In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys. First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data,...

IBM® Security QRadar® enables you to minimize the time gap between when a suspicious activity occurs and when you detect it.

This course teaches you how to deploy Cisco® Enterprise Chat and Email (ECE) into an existing Enterprise Contact Center environment.

This course provides a basic understanding of full-spectrum cyberspace operations; the complexities of the cyberspace environment; and planning, organizing, and integrating cyber ops. The course consists of presentations and exercises that teach students how to desig...

This course is designed to provide you with the skills required to install and customize z/OS UNIX (full name z/OS UNIX System Services), and to manage and monitor the z/OS UNIX environment.

This course is designed to give the z/OS Operator personnel as well as entry systems programmers an overview about JES2. The students should be able to use JES2 commands at the z/OS Console and use SDSF.

This course is developed for systems programmers working on an implementation of a Parallel Sysplex. It covers the details of z/OS and z/OS-related products and subsystems exploiting the Parallel Sysplex components. It is focused on the resource sharing side.