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Learn how to use drag-and-drop to match tasks to technician skills, and geographic assignments with current location and available inventory to create a more efficient operation. You’ll discover how to reduce disruption by incorporating planned maintenance instead of working in a reactive state. You’ll also see how integrating Customer Service Management and IT Service Management will help swiftly resolve problems and increase customer satisfaction.

Organizations are increasingly integrating Mac computers into Windows or other standards-based network environments. But users and the IT professionals who support them can relax because Mac integration is easy.

Learn how to harness mobile technologies for learning and performance in our webinar.

Join David for this info-packed hour, where you'll learn about the hidden power and productivity of Word, Excel, Outlook and PowerPoint.

New – New & Exclusive – This module explores the ways in which digital organizations and digital operating models function in high velocity environments.

Learn to turn all your customers' experiences into exceptional ones with our Microsoft Dynamics 365 training courses. Microsoft Dynamics 365 Courses

Learn the importance of achieving quality and which project and product factors affect the two components of risk (likelihood and impact).

Global Knowledge offers courses in data analytics, change management, application development, cloud computing, cybersecurity and networking. It’s been around since 1995 and now has over 1,500 employees worldwide with technology partners such as Amazon Web Services, Cisco, SAP, Red Hat, Microsoft and IBM.

Global Knowledge's Cisco SDN training courses earned 4.3 out of 5 stars.

Implementing Cisco Multicast is a five-day instructor-led course designed to provide technical solutions for simple deployments of IP multicast within a provider or customer network. This course covers the fundamentals of IP multicasting including multicast applicati...