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Customers have more choice than ever before, regardless of the industry, product, or service, and they rate their service experience on a situational basis. Providing exceptional customer service is no accident; it is a combination of focus, process, and people skill...

Learn test-driven development, continuous integration, refactoring, and emergent design for Agile technical excellence.

Perform a number of routine system administration tasks and be evaluated on whether you have met specific objective criteria. Performance-based testing means that you must perform tasks similar to what you would perform on the job.

Learn the best practices for installing and configuring JBoss Enterprise Application Platform (JBoss EAP 7).

Get guidance on Kanban implementation and bootstrapping a Kanban system in your own organization.

The RHCJA certification is for system administrators or application developers whose responsibilities include the deployment, implementation, and management of JBoss® Enterprise Application Platform (JBoss EAP) and its applications.

Learn practical, hands-on data analysis skills.

You’re already successful as a leader and communicator. But now you must exercise even greater influence, solve bigger problems and drive unprecedented performance improvements. Superior leadership communication skills and the ability to adapt them to constantly chan...

The Red Hat® Certified System Administrator in Red Hat OpenStack Exam (EX210) tests your skills and knowledge needed to create, configure, and manage private clouds using the Red Hat Enterprise Linux® OpenStack® Platform.

This course will help you to better understand the techniques of performance analysis and capacity planning on systems and partitions running IBM i and develop an appreciation of how IBM i operates and interfaces with applications.