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This course provides general information on ITSM supporting applications, such as Configuration Management, Knowledge Management, ITSM Professional applications.

Coaching employees addresses performance objectives and helps unleash the potential within each person.

Welcome to the third part of our Microsoft 365 Excel courseware. Excel is Microsoft’s powerful and easy-to-use spreadsheet program. This new version of Excel incorporates some new features and connectivity to make collaboration and production as easy as possible. Mos...

Prompt engineering is the process of designing and refining input prompts to get desired output from advanced language models, such as OpenAI Codex or GPT-4. It involves creating effective questions or statements that guide the AI model to generate useful responses f...

This two-day, hands-on course provides practical experience with cutting-edge AI systems to help professionals transform the way they work. This course focuses on AutoGPT and similar AI agent frameworks that build upon large language models such as GPT-4 and beyond,...

This offering covers the fundamental concepts of installing and configuring IBM Cognos Analytics, and administering servers and content, in a distributed environment. In the course, participants will identify requirements for the installation and configuration of a d...

Receive expert instruction in our classrooms, at your company's location, online or on-demand. Our instructor-led and on-demand courses enable your team to gain needed skills.

Learn about Global Knowledge payment options, payment terms and conditions, course policies and tuition reimbursement.

Purchase a prepaid IT training package with our Freedom Super Saver training package with your choice of courses, delivery options and best of all, savings.

Enable your personnel to gain the IT and business skills that the mandates for a more secure and responsive government demand.