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Course Code: 860050
CVP Development and Scripting – Part 1 is part of the Cisco CCE/CVP suite of Contact Center suite. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications for CVP VXML Server, and to pass data between CCE/ICM and CVP. St...
Course Code: 834117
This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how...
Course Code: 834116
Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity. The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.
Course Code: 860069
This one-day, instructor-led course provides a detailed introduction to Webex Calling, focusing on applications within State and Federal Governments. Designed for a broad audience, including Executives, Managers, Administrators, Engineers, and Helpdesk personnel, the...
Course Code: 848000
The course covers Oracle architecture, instance and storage management, user and privilege administration, undo, data movement, and Oracle networking tools. Labs reinforce skills with real Oracle environments.
Course Code: 9213
Many labs are included to address coding REXX programs in the z/OS environment. Hands-on lab projects may be done in teams depending on the number of attendees and location. This course is designed to teach you the basic skills required to write programs using the Re...
Course Code: 7655
Today's organizations must integrate and align people, processes, structures, culture, and strategy in order to successfully transition individuals and groups from a current state to a desired future state, such that the desired outcomes and business objectives are a...
Course Code: 2089
New – In this training course you will cover all four domains of the ISACA Certified in Risk and Information Systems Control (CRISC) exam and gain the knowledge and concepts required to obtain CRISC certification. Enroll with Global Knowledge today.
Course Code: 5129
Gain skills for installing, configuring, and monitoring a Spectrum Scale cluster.
Course Code: 100034
IBM® Security QRadar® enables you to minimize the time gap between when a suspicious activity occurs and when you detect it.
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