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ITIL 4 Foundation provides practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services.

Boost your customer service skills by learning how to provide excellent quality service, and deal effectively with customer issues.

The Managing Cisco Network Operating Systems (CNIOS) course introduces the fundamental concepts of Cisco networking operating systems, including IOS XE, NX-OS, and IOS XR. This training is designed for individuals who are new to Cisco or networking professionals who...

In this training you will learn to analyze your audience, organize writing, and employ effective persuasive techniques, so that your writing makes an impact.

Learn how to use Splunk for monitoring, searching, analyzing, and visualizing your machine generated data in real time.

This instructor-led Listening Skills Training will show how to become a better listener by demonstrating your listening skills build either barriers or bridges.

New – AWS Security Essentials allows you to learn fundamental AWS cloud security concepts and a intro to the different security-oriented AWS services available.

Cisco Meeting Server brings video, audio, and web communication together to meet the collaboration needs of the modern workplace. The recently purchased Acano collaboration hardware and software includes video and audio-bridging technology that allows customers to connect video systems from multiple vendors across both cloud and hybrid environments.

Red Hat® System Administration II (RH134) can help you in your preparation for the Red Hat Certified System Administrator Exam (EX200). Learn how to become an administrator of Red Hat Enterprise Linux 7 and enroll in the course at Global Knowledge.

New – This class includes advanced communication, identifying communication styles, communicating verbally & non verbally. Take your skills to the next level.