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CVP Development and Scripting – Part 1 is part of the Cisco CCE/CVP suite of Contact Center suite. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications for CVP VXML Server, and to pass data between CCE/ICM and CVP. St...

This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how...

Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity. The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.

This course is designed to give the z/OS Operator personnel as well as entry systems programmers an overview about JES2. The students should be able to use JES2 commands at the z/OS Console and use SDSF.

Richard Pryor-Jones, interim global CEO of Global Knowledge Training LLC, announced today the appointment of Lawrence Franco to the position of president, Global Knowledge Canada.

DevelopMentor expands the Global Knowledge application development training portfolio to more than 300 courses and bolsters the company's asynchronous learning delivery capabilities.

Global Knowledge Canada has been honoured in three of Microsoft's annual award categories for its work in teaching homeless youth valuable computer skills.

Global Knowledge, the world's leading learning services & professional development has been honored with Microsoft's 2015 YouthSpark Citizen Partner Award.

Juniper Networks recognizes Global Knowledge as one of the leading authorized education partners in the Americas (JNAEP) with Gold Partner of the Year and Americas Silver Award for Highest Growth for 2014.