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Learn how to optimize customer lifecycle journey, increasing the value realized by the customer, and maximizing your likelihood to maintain their loyalty and renew or expand their business opportunities.

New – Acquire the skills of a Scrum Master and required knowledge to help you maximize the value and productivity of your team.

New – Product Owners can learn to maximize return on investment through well managed product requirements in a scrum environment. Learn more with Global Knowledge.

Learn how to design, develop, and deploy applications that seamlessly integrate components from the Google Cloud ecosystem.

Exclusive – This course is designed to familiarize you with the basic features and functions of Microsoft Project Professional 2016, in a real-world environment.

You will learn setting up, customizing, configuring and maintaining the components of Microsoft Dynamics 365 Customer Engagement. Virtual Classroom Live

New – New - This course has been updated to the October 2020 Release Wave 2 of Microsoft Dynamics 365 and the Power Platform. Virtual Classroom Live.

New – Gain foundational knowledge of agile service management techniques and scrum development frameworks.

New – Learn about DevOps to support organizational efforts in reducing costs while increasing agility, quality and customer service; leverage case studies, real-world success stories, and metrics to demonstrate business success in this foundation-level course to support digital transformation.

Navigate the move from Citrix Virtual Apps and Desktops 7.1x on-premises to Citrix Virtual Apps and Desktops Service on Citrix Cloud with our training.