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Humanizing IT™ is a groundbreaking approach that integrates human-centered design into IT service management. It focuses on improving the way IT services are designed, delivered, and experienced by ensuring they are intuitive, efficient, and aligned with real user ne...

The Essentials of Webex Calling (CLWXCALL) course is designed to guide you through a complete Webex Calling setup, from the initial installation of Webex Control Hub and adding users to configuring Webex Calling features through an existing on-premises Cisco Unified...

In this five-day course, you build on the foundations learned in Workspace ONE Deploy & Manage to accelerate the advancement of your deployment and management systems with Workspace ONE® UEM and Workspace ONE® Access™. Through a series of hands-on labs, simulatio...

In this course, you'll learn the basics of GitHub and gain a better understanding of its fundamental features with a hands-on exercise all within a GitHub repository. You'll learn best practices for building, hosting, and maintaining a secure repository on GitHub.

This course is designed for business users, business leaders, and decision makers who want to understand the transformative potential of generative AI and its impact on their organizations. You'll gain a comprehensive understanding of this technology, learn how it ca...

This intermediate-level course prepares you for the AWS Certified Machine Learning Engineer - Associate (MLA-C01) exam by providing a comprehensive exploration of the exam topics. You'll delve into the key areas covered on the exam, understanding how they relate to d...

The Enhancing Cisco Security Solutions with Data Analytics (ECSS) training covers intermediate-level knowledge of Splunk, including its fundamentals, key components, and architecture so you can detect, investigate, and respond to security threats effectively. You’ll...

It teaches how to implement techniques like retrieval-augmented generation (RAG) and multi-stage reasoning, as well as how to fine-tune large language models for specific tasks and evaluate their performance. Students will also learn about responsible AI practices fo...

Cisco XDR Security Operations (XDROPS) is a 3-day training guiding you through the main aspects and challenges of traditional SOC. You will learn the Cisco XDR security platform and how it can simplify security operations in today's hybrid, multi-vendor, multi-threat...

CVP Development and Scripting – Part 1 is part of the Cisco CCE/CVP suite of Contact Center suite. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications for CVP VXML Server, and to pass data between CCE/ICM and CVP. St...