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Administering Webex Contact Center (AWXCC) is a 4-day, hands-on, instructor-led training course intended for anyone requiring Day 2 support knowledge of the Webex Contact Center environment. This lab-intensive course enables learners to administer Webex Contact Cente...

Getting work done through others is a special challenge, but it is a skill that can be learned and mastered. The ability to thoughtfully delegate tasks involves four major functions: planning, organizing, motivating, and controlling. Delegation Skills for Leaders dis...

The course covers how to install Tanzu Kubernetes Grid packages to provide services such as image registry, authentication, logging, ingress, multipod network interfaces, service discovery, image registry, and monitoring, in addition to day 2 operations such as backu...

This five-day, extended hour course takes you from introductory to advanced VMware vSphere 8 management skills. Building on the installation and configuration content from our best-selling course, you will also develop advanced skills needed to manage and maintain a...

In this course, you acquire the skills needed to perform Day 2 operational tasks that are typically assigned to the roles of operator or junior administrator in a vSphere environment.

In this course you will learn the basic Purchasing and Contracts Applications that enable your order items from internal and external vendors. We will also discuss the different types of procurement documents including RFQs, PRs, POs Invoices and Receipts.

This course teaches you the skills that are needed to administer IBM WebSphere Application Server V9 in a federated environment. This release of IBM WebSphere Application Server provides enhanced support for standards (notably Java 7 EE), emerging technology, and a c...

In this four-day course, you learn about installation, configuration and administration of IBM Spectrum Protect Plus v10.1.8. This begins with a review of the software features and functions, and the basic requirements, including architecture and data movement, and u...

This 2-day instructor led course provides students with an understanding of how to create a new Organization and Site in Maximo Manage and discuss the core options available in the Organizations application. They will also be able to create classifications and Locati...

The course introduces essential elements of modern management and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technolo...