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Course Code: 899008
In this course, learn how to design customer conversations using Contact Center Artificial Intelligence (CCAI). You’ll use Dialogflow CX to create virtual agents and test them using the simulator. Learn to add functionality to access data from external systems, makin...
Course Code: 899009
In this course, learn how to design customer conversations using Contact Center Artificial Intelligence (CCAI). You’ll use Dialogflow ES to create virtual agents and test them using the simulator. Learn to add functionality to access data from external systems, makin...
Course Code: 821618
This 1-day instructor led course provides students with an understanding of asset management within the Maximo Application Suite Manage solution. This course covers topics such as Asset creation, Asset Application, Meters and its association with the assets, various...
Course Code: 8500
Learn advanced Tableau skills and how to integrate with R and Hadoop.
Course Code: 100523
This course will teach you when to use an API for Cisco security solutions to drive network efficiency and reduce complexity. Enroll in a course today!
Course Code: 832035
AD258- An introduction of the features provided by Red Hat JBoss EAP 8, and how to perform basic management of EAP 8 services.
During this Blockchain overview webinar we will discuss what blockchain is, how it can provide value, and how it is currently being used by organizations around the world to effect transformative organizational change.
Course Code: 821342
This course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel.
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