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Course Code: 821340
This course teaches you how to deploy Cisco® Enterprise Chat and Email (ECE) into an existing Enterprise Contact Center environment.
Course Code: 821349
The Implementing Cisco Collaboration Conferencing (CLCNF) course focuses on Cisco® on-premises conferencing architecture and solutions.
Course Code: 821535
Exclusive – This course is geared towards trainees with a broad range of expertise, from administrative and call center personnel to technical staff, as well as wireless and network engineers. We begin by defining what 5G is and comparing it with previous generations of mobile c...
Course Code: 834013
This is a 5-day ILT course designed to provide you with the knowledge and skills required to install and configure Windows 11 desktops and devices in an on-premises Windows Server Active Directory domain environment. The skills you gain by attending this course inclu...
Course Code: 834078
Exclusive – In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys. First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data,...
Course Code: 9043
This course is designed to teach you the fundamental practical skills to navigate and work in a z/OS environment. This includes the use of ISPF/PDF dialogs, TSO/E commands, JCL, UNIX System Services shell, and BookManager.
Course Code: 0414
This course enables you to acquire the skills necessary to produce application programs that manipulate DB2 databases. Emphasis is on embedding Structured Query Language (SQL) statements and preparing programs for execution.
Course Code: 4296
This course provides participants with a high-level overview of the IBM Cognos Analytics suite of products and their underlying architecture. They will examine each component as it relates to an Analytics solution. Participants will be shown a range of resources to p...
Course Code: 821657
This four-day, instructor-led, hands-on course is designed for IT professionals focusing on Meraki-switched networks. It aims to provide participants with a comprehensive understanding and hands-on experience in deploying, managing, and troubleshooting networks that...
Course Code: 9719
This course provides a basic understanding of full-spectrum cyberspace operations; the complexities of the cyberspace environment; and planning, organizing, and integrating cyber ops. The course consists of presentations and exercises that teach students how to desig...
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