Course Code: 821217
Advanced Contact Center Express Scripting Labs (ACCXSL) is a 5-day instructor-led, lab-intensive course intended for experienced Unified Contact Center Express (CCX) administrators who need in-depth knowledge advanced scripting techniques using complex script steps t...
Course Code: 821273
Hardware Asset Management (HAM) products familiarize you with techniques and best practices for creating and managing hardware assets.
Course Code: 821290
ServiceNow Platform Implementation Training enables attendees to successfully implement core ServiceNow functionality to meet customer business.
Course Code: 821353
Learn and practice foundational management skills and prepare for the AMA Certified Professional in Management™ exam. Certified Professional in Management Exam.
Course Code: 821359
Learn and practice foundational management skills and prepare for the AMA Certified Professional in Management™ exam.
Course Code: 821651
In this 5-day immersive, hands-on course covering Cisco Catalyst (Viptela) SD-WAN version 20.18 / IOS-XE 17.18, students will gain in-depth knowledge and practical skills to deploy, configure, manage, and troubleshoot Cisco SD-WAN environments. The course explores co...
Course Code: 821667
Getting work done through others is a special challenge, but it is a skill that can be learned and mastered. The ability to thoughtfully delegate tasks involves four major functions: planning, organizing, motivating, and controlling. Delegation Skills for Leaders dis...
Course Code: 821715
In this course you will learn the basic Purchasing and Contracts Applications that enable your order items from internal and external vendors. We will also discuss the different types of procurement documents including RFQs, PRs, POs Invoices and Receipts.
Course Code: 840004
Geared for non-technical business users new to AI, AI Basics for Everyday Business Users Boot Camp / Part 1 is a hands-on workshop designed to demystify AI and make it accessible, illustrating how powerful AI tools like ChatGPT can be used to solve complex business p...
Course Code: 840007
Generative AI is an exciting frontier in artificial intelligence, enabling the creation of new data, automated content, and enhanced user experiences across industries. Its capabilities drive efficiency and innovation, allowing developers to produce dynamic content,...