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Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between our Cisco Unified Communications courses - ACUCW1 & ACUCW2.

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, discusses Cisco Unity, Unity Connection & Unity Express.

Networks are under attack as hackers try to access systems to compromise or steal sensitive data and information.

CISSP is a top-paying certification year after year. Learn why this (ISC)2 credential remains so relevant and valuable to cybersecurity professionals.

Each year as the data from the Global Knowledge IT Skills and Salary Survey is put through the analysis process, certain trends become clearer. One of those is the prevalence of IT professionals who pursue certifications across multiple categories.

Explore how IT decision-makers’ training views have changed since we first released our annual IT Skills and Salary Report 12 years ago. Once viewed as an expense, IT leadership now sees professional development as an investment. Even with shrinking budgets and a recent rise in skills gaps, the value of training is currently at an all-time high.

Resource Library: The Future is Now with AWS Certifications. Build skills to maximize your cloud investment. The allure of cross-certification.

Look at the FAQ on why ITIL 4 is critical to service management in the digital age. ITIL 4 is the new way of digital revolution with updated technologies.

Learn the purpose of project quality management and how to apply it to your work. Our step by step guide teaches you the planning behind what it takes.

National Cybersecurity Awareness Month has grown into a global effort, with both individuals and organizations taking part. Learn how to participate.