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Course Code: 834124
This course introduces Microsoft Dynamics 365 Contact Center, focusing on its core features and user experiences. Participants will gain an understanding of the platform’s work allocation capabilities, learn how conversations are efficiently routed, and explore the d...
Course Code: 834125
This course is intended for software developers wanting to build AI infused applications that leverage Microsoft Foundry. Topics in this course include developing generative AI apps, building AI agents, and solutions that implement knowledge connections or tools in y...
Course Code: 821704
Exclusive – Students will learn about core data concepts such as relational, non-relational, big data, and analytics, and build their foundational knowledge of cloud data services within Microsoft Azure. Students will explore fundamental relational data concepts and relational d...
Course Code: 821705
Exclusive – Create simple Power Apps, connect data with Dataverse, build a Power BI Dashboard, and automate processes with Power Automate.
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