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This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how...

Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity. The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.

This is a hands-on class designed to help beginning Mac users and transitioning Windows users become more familiar in using the macOS.

This one-day, instructor-led course provides a detailed introduction to Webex Calling, focusing on applications within State and Federal Governments. Designed for a broad audience, including Executives, Managers, Administrators, Engineers, and Helpdesk personnel, the...

The course covers Oracle architecture, instance and storage management, user and privilege administration, undo, data movement, and Oracle networking tools. Labs reinforce skills with real Oracle environments.

This course is designed to bring you up to speed on the enhancements added in the ITIL® (Version 5) Foundation, assuming you have experience/certification in the previous ITIL® 4. This is also a chance to upgrade your current certification to the new Version 5 in onl...

This comprehensive 5 Day training program provides an end-to-end understanding of Cisco cloud security, with Cisco Secure Access as the central platform supporting Secure Internet Access, Secure Private Access, Zero Trust Access, and traditional VPN services. The cou...

Learn how to create a new Citrix Virtual Apps and Desktops deployment using Citrix Virtual Apps and Desktops 7 (2507 LTSR)

This course provides a high-level overview of Workspace ONE UEM as a comprehensive management solution for macOS and iOS devices, including application distribution, integration with Apple services, managing devices with profiles, and more.

In this report, review the 15 most popular certifications according to our more than 12,000 North American respondents to our annual IT Skills and Salary Survey. For each certification, you'll find a brief description, the average salary, and some insight into why it is popular.