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In the Business Process Analysis course, learn to model business processes as they are currently enacted, assess the quality of those business processes, and identify improvements. Enroll with Global Knowledge.

New – This course provides in-depth coverage of the five domains covered on the CISA exam.

Learn how to plan business analysis activities; as well as the basics of eliciting, analyzing, modeling, and writing requirements. Learn how to verify and validate product requirements, gain approval, and manage the requirements through the life cycle of the project.

Learn about Session Initiation Protocol (SIP) and other protocols related to SIP implementations.

Get hands-on practice modeling requirements through entity relationship diagrams, supertypes and subtypes, and attributive and associative entities. Learn to use logical data modeling to work directly with business users to accurately define requirements.

Join over 9,000 global knowledge trained individuals in the most effective online project management courses. Build successful projects and give amazing presentations.

Individuals who earn RHCVA certification have demonstrated the skills and knowledge to create, deploy, and manage Linux and Microsoft Windows virtual machines hosted on either Red Hat Enterprise Linux servers or dedicated hypervisor nodes using Red Hat Enterprise Virtualization Manager.

Exclusive – Understand critical aspects of a consulting engagement, emphasizing a collaborative problem-solving approach to the client/consultant relationship.

Whether you're dealing with bosses, colleagues, staff members, or senior management, the ability to win respect, influence people, and cultivate cooperation is absolutely essential to career success. What's more, in challenging economic times, the people with whom...

Discover the benefits of Scrum as applied to product ownership in this two-day immersion into agile product management. Virtual Classroom Live available.