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Course Code: 821244
Apply important principles and skills you can use as a technical customer service representative. Live virtual classes. Group training available.
Course Code: 821246
In this course you will work through the key challenges of a virtual meeting, as you explore your role as a facilitator in a variety of virtual group situations
Course Code: 821250
Managers, team leaders and team members who want to learn how to prepare, facilitate, and conduct team meetings with more impact.
Course Code: 821253
Managing Time & Tasks training course you will learn how to increase your personal effectiveness by using time management techniques that fit your personality.
Course Code: 821269
The Configuration Management Database course is based off the content of the CMDB Fundamentals eLearning currently available on ServiceNow Learning.
Course Code: 821270
ServiceNow Discovery Fundamentals course is for customers, partners, employees who implement and administer features, functions, data associated with Discovery.
Course Code: 821273
Hardware Asset Management (HAM) products familiarize you with techniques and best practices for creating and managing hardware assets.
Course Code: 821274
Learn the basics in Human Resources Management through HR involvement in different stages in the employee lifecycle.
Course Code: 821275
The Human Resources implementation training course provides a best practice approach to configure HR using base instance functionality.
Course Code: 821276
This course provides general information on ITSM supporting applications, such as Configuration Management, Knowledge Management, ITSM Professional applications.
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