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Navigate the move from Citrix Virtual Apps and Desktops 7.1x on-premises to Citrix Virtual Apps and Desktops Service on Citrix Cloud with our training.

This course teaches you how to deploy Cisco® Enterprise Chat and Email (ECE) into an existing Enterprise Contact Center environment.

IBM® Security QRadar® enables you to minimize the time gap between when a suspicious activity occurs and when you detect it.

Exclusive – This course is geared towards trainees with a broad range of expertise, from administrative and call center personnel to technical staff, as well as wireless and network engineers. We begin by defining what 5G is and comparing it with previous generations of mobile c...

Exclusive – In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys. First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data,...

Find offerings to learn to manage engagement and interaction between a service provider and their customers, users, suppliers and partners.

The Implementing Cisco Collaboration Conferencing (CLCNF) course focuses on Cisco® on-premises conferencing architecture and solutions.

This is a 5-day ILT course designed to provide you with the knowledge and skills required to install and configure Windows 11 desktops and devices in an on-premises Windows Server Active Directory domain environment. The skills you gain by attending this course inclu...

This course is designed to give the z/OS Operator personnel as well as entry systems programmers an overview about JES2. The students should be able to use JES2 commands at the z/OS Console and use SDSF.

Learn to analyze, exploit packet captures, and put the rule writing theories learned to work by implementing rule-language features for triggering alerts on the offending network traffic.