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This course teaches learners how to get started with Microsoft 365 Copilot Chat, craft effective prompts, and use its AI-powered features to enhance productivity, streamline work, and collaborate securely in real-time.

It teaches how to implement techniques like retrieval-augmented generation (RAG) and multi-stage reasoning, as well as how to fine-tune large language models for specific tasks and evaluate their performance. Students will also learn about responsible AI practices fo...

This course is designed to teach the installation and administration of open source packages on IBM i as well as teach how to use some of the open source packages that can be downloaded.

CVP Development and Scripting – Part 1 is part of the Cisco CCE/CVP suite of Contact Center suite. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications for CVP VXML Server, and to pass data between CCE/ICM and CVP. St...

This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how...

Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity. The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.

This course is designed to give the z/OS Operator personnel as well as entry systems programmers an overview about JES2. The students should be able to use JES2 commands at the z/OS Console and use SDSF.

This course provides you with the knowledge required to develop and employ your skills as a ServiceNow System Administrator within a domain-separated instance. Upon successful completion of this training course, you will have the opportunity to receive a voucher code...

This three-hour free event is designed to teach business leaders and IT technical professionals the benefits of computing in the AWS Cloud. We’ll cover AWS services for computing, storage, database management, networking, and content. You will learn how to use AWS se...