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In this white paper on IT service management, discover the most common barriers you will face when implementing knowledge management and how to overcome them.

David Willson discusses the best practices for reasonable security after learning from notable data breaches from different organizations. Learn more here.

ITIL implementation initiatives fail when all three enablers aren’t factored in: people, process, and technology. The most important enabler is people.

Earn a globally-recognized certification that recognizes your experience as a Professional Cloud Technology Associate™.

If you’re considering a career in IT or working in an allied field, CompTIA IT Fundamentals certification will help you to learn more about the world of IT.

Get certification in CompTIA IT Fundamentals to understand today’s technologies and be prepared for the digital workplace. Learn more about the world of IT.

A look at five basics to consider in any data center virtualization project: planning, balancing the various hardware components, sizing the storage properly, managing capacity, and automation.

Learn everything you need to know about IT and technology trade shows and how they provide additional opportunities to hear about new technologies, talk with vendors, develop new skills, take certification exams, connect with peers in the industry and have a good time. Read now >

Kirsten Lora, our senior product director, discusses how Global Knowledge's Business Transformation Services prepare your employees to support your organizational change.

Global Knowledge brings you Microsoft training exclusives—twelve months of access to resources designed to help you retain your knowledge well after you take a class.