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Is your IT department performing to its fullest potential? Metrics can help you find out by providing you with hard data. Use this white paper to learn the basics about measurement methods and best practices.

If you stay true to the principles of service orientation and ensure that everyone in your organization understands them, you have a great chance of success with SOA.

Step-by-step instructions for using IBM's unique scripting interface for security controls, enhancing user access, customizing and creating new pages.

Discover how the current threat landscape pertains to human vulnerabilities and how to take the first steps toward mitigating them.

Learn how Hyper-V Replicas make it possible to copy Hyper-V virtual machines across a LAN or WAN even if you don't have a failover cluster or shared storage between the virtual machines.

Learn how Amazon Aurora can enable powerful, massively scalable relational databases in Amazon's cloud environment.

Learn what Auto Scaling is, when to use it, and how to construct it.

Learn how to set up Amazon Relational Database Service (Amazon RDS) and use it as a drop-in replacement for traditional Database Management Systems (DBMS), with all the cost, scaling, and agility advantages of deploying software in the cloud.

Discover the essentials of effective negotiations including the process, the different styles, and the communication elements that can affect the outcome.

Gain the understanding you need to implement ITIL with instructions and tips for important steps and methods for evaluating your existing processes.