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Navigate the European AI Act with confidence. Learn how to ensure compliance, enhance your AI strategies, and build trust through expert-led training and proactive solutions.

Learn everything you need to know about IT and technology trade shows and how they provide additional opportunities to hear about new technologies, talk with vendors, develop new skills, take certification exams, connect with peers in the industry and have a good time. Read now >

Problem Solving - Root Cause Analysis using Kepner Tregoe

Global Knowledge helped IT Source establish a vision for learning that met both business and employee needs. We developed a learning strategy, key processes and supporting technology to enable effective, fast and relevant learning.

Co-authors Michael Scarborough and Ryan Ballmer discuss some key differences in the new Global Knowledge ITIL courseware.

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss how to become an ITIL expert.

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss why ITIL is important to businesses.

In this post I’ll focus on a topic that’s mentioned in the Cisco FIREWALL training class but isn’t emphasized there or in the online Cisco ASA documentation. When configuring failover on a pair of ASA security appliances, a situation can arise in which network disruption occurs due to the secondary ASA in a failover pair becoming active first and then the primary comes online second. Both the documentation and the courseware point out that this causes the secondary (and active ASA) to swap its interface MAC addresses with those of the primary. Being naturally skeptical about this behavior, I decided to investigate. The rest of this post illustrates my confirmation of this phenomenon.

If you're losing top talent and having trouble attracting quality candidates, the no. 1 reason is that they don't see a future with you. If you're not leveraging professional development, here are a couple tips to start.