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This brief explains how to use proven industry and operations (I&O) standard changes as templates for continuous cloud computing deployment and DevOps.

How do you Manage Public Cloud Security? What's a sound approach to minimizing security risk when using public cloud services? Everything you need to know.

Customer perception matters because customer Quality of Experience (QoE) is the vital factor in delivering cloud computing services — and the key to your success

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

What are the best IT certifications to have in your list of credentials? Learn the top certifications based on data from our 2017 IT Skills & Salary Survey.

Learn everything you need to know about IT and technology trade shows and how they provide additional opportunities to hear about new technologies, talk with vendors, develop new skills, take certification exams, connect with peers in the industry and have a good time. Read now >

Kirsten Lora, Global Knowledge Senior Product Director, explains why business analysts are essential to organizations and how our Business Analysis Essentials and Business Process Analysis courses can help them in these roles

Kirsten Lora, Global Knowledge Senior Product Director, explains the difference between our Business Analysis Essentials course and Business Process Analysis course.

In this video, you will learn about the High Availability options in SQL Server 2008: Server Clustering, Database Mirroring, Log Shipping and Peer-to-Peer Replication.

In this video, you'll learn how to utilize a great new feature of SQL Server 2008 called Policy Based Management for Multi-Server Management capabilities.