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This 3-day course combines the key concepts, principles, values, and challenges of the five ITIL® 4 management practices below: Service Desk Incident Management Problem Management Service Request Management Monitoring & Event Management It is intended to provid...

Designed for experienced IT professionals, this course expands the foundational administrative skills by introducing scalability, redundancy, and security configurations as well as troubleshooting techniques for common issues. You will learn to build and combine App...

Exclusive – Data Architecture is designed to provide you with a in-depth understanding of the principles and responsibilities of data architecture. Throughout this course, you'll learn how to design efficient data models, solve real-world data modeling challenges, and optimize s...

This course describes the concepts and configuration details when implementing PowerVM Live Partition Mobility on POWER6 and POWER7 processor-based servers. Students will learn the requirements of Live Partition Mobility and will configure HMCs, Virtual I/O Servers,...

You will learn how to automate the storage management tasks, which optimize DASD space utilization and provide data availability. You will be taught basic DFSMShsm terminology and concepts, and you will examine the functions and interfaces used to tailor DFSMShsm pro...

Accurately defining project scope sets the foundation for a successful project that accomplishes organizational needs. Research has shown that substandard requirements and scoping techniques often result in projects exceeding their planned budgets by as much as 200%....

In this course, you'll learn the most common disciplines and methodologies used to create and present a business case with clear, concise, and fact-based arguments that highlight project benefits, costs, and risks to win approval for projects. You'll learn the underl...

Learn to design, build, and interact with APIs using Python.

This three-day instructor-led class introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud Platform, with a focus on Compute Engine.

New – Hear all the buzz about automation and playbooks? It’s ALL JUST Python! Learn to automate your network with Python skillset. In 5 days become a Python expert.