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It teaches how to implement techniques like retrieval-augmented generation (RAG) and multi-stage reasoning, as well as how to fine-tune large language models for specific tasks and evaluate their performance. Students will also learn about responsible AI practices fo...

CVP Development and Scripting – Part 1 is part of the Cisco CCE/CVP suite of Contact Center suite. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications for CVP VXML Server, and to pass data between CCE/ICM and CVP. St...

This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how...

Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity. The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.

Red Hat® System Administration II (RH134) can help you in your preparation for the Red Hat Certified System Administrator Exam (EX200). Learn how to become an administrator of Red Hat Enterprise Linux 7 and enroll in the course at Global Knowledge.

Learn about security concepts, network application operations and attacks, Windows and Linux OS, and the data types used to investigate security incidents.

Learn cybersecurity operations fundamentals, methods, and automation. Designed for those pursuing an Information Security Analyst career.

Prepare for advanced-level data center roles and the Cisco CCNP Data Center and CCIE Data Center certification exams.

Master design and deployment options focused on Cisco data center solutions and technologies across network, compute, virtualization, storage area networks, automation, and security.

The AI Solutions on Cisco Infrastructure Essentials (DCAIE) course covers the essentials of deploying, migrating, and operating AI solutions on Cisco data center infrastructure. You'll be introduced to key AI workloads and elements, as well as foundational architectu...