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Course Code: 834104
Use Copilot Studio to build declarative agents, add knowledge, add tools, and publish agents to Microsoft 365 Copilot.
Course Code: 860050
CVP Development and Scripting – Part 1 is part of the Cisco CCE/CVP suite of Contact Center suite. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications for CVP VXML Server, and to pass data between CCE/ICM and CVP. St...
Course Code: 860051
CVPD Scripting-Part 2 provides in-depth coverage and hands-on practice of the more advanced programming topics of Call Studio such as web services and parsing their results, JavaScript, modularizing large applications. An introduction to Google Dialogflow is also inc...
Course Code: 834114
This course explores how to work smarter with Copilot in Microsoft Fabric. Learn how to integrate, transform, store data, and create insightful reports using Copilot in Microsoft Fabric.
Course Code: 834118
In this course, learners will explore how to lead AI transformation across their organization. They’ll learn practical strategies to identify high-impact AI opportunities, align investments with business goals, and champion responsible AI practices. The course emphas...
Course Code: 834119
Explore advanced tools like Copilot automation, AI forecasting, and intelligent collections. Hands-on labs cover financial reporting, budgeting, AP/AR, and integration with Microsoft 365 and Power Platform. Learn to optimize operations through business events, electr...
Course Code: 834120
This course will teach you how to enhance and automate business processes using Dynamics 365 customer engagement apps, while incorporating native interconnectivity with Microsoft 365. You will also learn to support customers efficiently through AI-driven Dynamics 365...
Course Code: 831019
This course is designed to bring you up to speed on the enhancements added in the ITIL® (Version 5) Foundation, assuming you have experience/certification in the previous ITIL® 4. This is also a chance to upgrade your current certification to the new Version 5 in onl...
Course Code: 834125
This course is intended for software developers wanting to build AI infused applications that leverage Microsoft Foundry. Topics in this course include developing generative AI apps, building AI agents, and solutions that implement knowledge connections or tools in y...
Course Code: 1268
Get started building skills to perform the key tasks needed to become a full-time Linux administrator
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