Search

This course provides instruction, coaching, and feedback to prepare you for either physical or virtual training facilitation.

This is a 3-day instructor-led course intended for system engineers and customers who will be deploying and administering advanced Packaged Contact Center Enterprise functionality. This course is eligible for 30 Continuing Education Credits (ILT Modality).

Learn effective methods of communication, problem solving, delegation and motivation, to prepare yourself to be an effective manager. Virtual Classroom Live

2-day dynamic instructor-led Sales Skills: Basic Through Advanced Training course. Develop a winning strategy and solutions. Live virtual class.

Workplace violence prevention training is an essential component of a program to raise awareness of the different types of workplace violence.

Critical thinking skills include analysis, communication, open-mindedness, problem solving. Learn with Global Knowledge.

Trust is at the heart of how we act in many business situations and how we approach trust can be vital to our success. In this course, the benefit of trust is explored as is the damage resulting from lack of trust. In addition, you'll examine the three steps that enc...

Organizations that promote a positive, supportive working environment and emphasize a culture of trust are also those with the highest recruitment and retention rates. This is because these organizations lay the groundwork for respect, faith, and integrity at all lev...

macOS Support Essentials 12, the official course for macOS support, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Monterey, such as IT professionals, technicians, help desk specialists, and ardent Mac users. You'll find in-dep...

The PowerScale Administration course prepares students to implement, configure and administer the Dell Technologies PowerScale NAS Solution. Topics include an overview of hardware, the configuration and verification of basic and advanced networking, authentication, i...