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This experience provides insights into crafting contextual prompts for Copilot and engaging use case scenarios that showcase seamless integration into daily business workflows. Whether you're a business user looking to streamline tasks or a decision-maker exploring A...

This course explores the use of AI in the context of GitHub Copilot, a generative AI tool for developers. It equips users with the knowledge and skills to use Copilot effectively while mitigating potential ethical and operational risks associated with AI usage.

In this course, you'll learn the basics of GitHub and gain a better understanding of its fundamental features with a hands-on exercise all within a GitHub repository. You'll learn best practices for building, hosting, and maintaining a secure repository on GitHub.

It teaches how to implement techniques like retrieval-augmented generation (RAG) and multi-stage reasoning, as well as how to fine-tune large language models for specific tasks and evaluate their performance. Students will also learn about responsible AI practices fo...

CVP Development and Scripting – Part 1 is part of the Cisco CCE/CVP suite of Contact Center suite. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications for CVP VXML Server, and to pass data between CCE/ICM and CVP. St...

This course explores how to work smarter with Copilot in Microsoft Fabric. Learn how to integrate, transform, store data, and create insightful reports using Copilot in Microsoft Fabric.

Exclusive – Step into the "Employee Emotional Intelligence" workshop—a transformative, hands-on experience designed to help you master the art of self-awareness, stress management, and positive communication. In just one day, you’ll discover practical strategies to manage emotio...

Exclusive – Ready to transform your workplace experience? The "Growing Work Relationships Positively" workshop is designed for professionals who want to thrive in today’s dynamic environments. In just one day—either face-to-face or virtually—you’ll master the art of building tru...

Exclusive – Step into the "Managing Customers Successfully" workshop—a dynamic, hands-on experience designed for professionals who want to master the art of customer relationships. In just one day, you’ll uncover the secrets to building trust, understanding customer motivations,...

Exclusive – Unlock the skills to confidently navigate tough topics in professional settings. In this dynamic 1-day course, you'll gain practical tools and fresh insights to manage conflict and handle the conversations we often avoid. Discover how emotions shape dialogue, learn t...