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Course Code: 100440
Find offerings to learn to manage engagement and interaction between a service provider and their customers, users, suppliers and partners.
Course Code: 7012
Navigate the move from Citrix Virtual Apps and Desktops 7.1x on-premises to Citrix Virtual Apps and Desktops Service on Citrix Cloud with our training.
Course Code: 821340
This course teaches you how to deploy Cisco® Enterprise Chat and Email (ECE) into an existing Enterprise Contact Center environment.
Course Code: 834013
This is a 5-day ILT course designed to provide you with the knowledge and skills required to install and configure Windows 11 desktops and devices in an on-premises Windows Server Active Directory domain environment. The skills you gain by attending this course inclu...
Course Code: 834078
Exclusive – In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys. First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data,...
Course Code: 9047
This course is designed to teach you how to use the Hardware Configuration Definition (HCD) of z/OS to create an I/O configuration and dynamically alter the I/O configuration.
Course Code: 9043
This course is designed to teach you the fundamental practical skills to navigate and work in a z/OS environment. This includes the use of ISPF/PDF dialogs, TSO/E commands, JCL, UNIX System Services shell, and BookManager.
Course Code: 100727
Working with Oracle Data Analysis, Big Data Lite VM, Hadoop, Flume, Kafka, NoSQL, MapReduce, Yarn and Much More.
Course Code: 100830
Learn how to create and Manage Sites.
Course Code: 100831
SharePoint users and administrators streamline, automate, and facilitate site management tasks.
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