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IT Service Management provides amazing services, increase productivity, and achieve new insights with a modern service management solution.

A Service Portal provides an alternative user experience to the standard platform interface. Service Portal Fundamentals.

Software Asset Management (SAM) Professional exam certifies that a successful candidate has the skills and essential knowledge.

The System Administration Advanced course teaches about the robust controls in the base instance in modules and labs to reinforce daily tasks.

Vulnerability Response essentials covers why customers need Vulnerability Response, what Vulnerability Response is, and how to properly implement it.

The Implementing Cisco Collaboration Conferencing (CLCNF) course focuses on Cisco® on-premises conferencing architecture and solutions.

In addition, you learn how to optionally pin an agent to a specific version in case that is ever needed. You learn how to install agents on various platforms, such as a Docker, directly to the host, YAML, Operator, and Helm chart. This course also describes how to co...

This course provides instruction in using IBM App Connect Enterprise to connect to IBM MQ and reference databases. The first part of this course covers traditional use cases for IBM App Connect Enterprise including using App Connect Enterprise in conjunction with JMS...

This Fundamentals of Cisco Firewall Threat Defense and Intrusion Prevention (SFWIPF) course shows you how to implement and configure Cisco Secure Firewall Threat Defense for deployment as a next generation firewall at the internet edge. You’ll gain an understanding o...

The Designing and Implementing Cloud Connectivity training helps you develop the skills required to design and implement enterprise cloud connectivity solutions. Learn how to leverage both private and public internet-based connectivity to extend the enterprise networ...