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Course Code: 821295
Adopting a Platform Owner Mindset is a 2-day business simulation workshop designed for anyone in a ServiceNow-related technical role.
Course Code: 821280
Performance Analytics helps businesses increase IT service satisfaction and reduce operating costs. Performance Analytics (PA) Advanced.
Course Code: 821284
Learn the domain knowledge, technical aspects, and various essential processes needed to effectively manage a Security Incident Response Implementation (SIRI).
Course Code: 821288
A Service Portal provides an alternative user experience to the standard platform interface. Service Portal Fundamentals.
Course Code: 821294
Vulnerability Response essentials covers why customers need Vulnerability Response, what Vulnerability Response is, and how to properly implement it.
Course Code: 835004
The Knowledge Management Implementation on-demand series provide system and knowledge administrators key steps on setting up and configuring the Knowledge Management application and the components within it. This course leverages the Knowledge Management Guided Setup...
Course Code: 835005
ServiceNow® Natural Language Understanding (NLU) is an artificial intelligence capability that enables the system to learn and respond to human-expressed intent. By entering natural language examples into the system, you help it understand word meanings and contexts...
Course Code: 835009
The ServiceNow ESG Management application helps customers manage their ESG programs by providing them with a common platform to track and report goals and performance across the Environmental, Social, and Governance (ESG) pillars. This course is designed for implemen...
Course Code: 835010
The ServiceNow® Business Continuity Management (BCM) application gives your organization the capability to continue to deliver products and services at an acceptable level following a disruptive incident. In this on demand course, attendees gain the skills for effect...
Course Code: 835006
The Order Management Fundamentals course introduces Order Management (OM) terminology and configuration activities associated with both service provider and enterprise customer setup. You will also learn about product catalog management, order capture, order priority...
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