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Learn how to plan business analysis activities; as well as the basics of eliciting, analyzing, modeling, and writing requirements. Learn how to verify and validate product requirements, gain approval, and manage the requirements through the life cycle of the project.

ITIL 4 Foundation provides practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services.

Exclusive – TCP/IP is the globally accepted group of protocols at the core of the Internet and organizational intranets. A solid understanding of each of these protocols and how they work will give you the ability to deploy the most effective network for your organization.

New & Exclusive – Business analysts have the responsibility to gather, analyze, and validate business and technical requirements for their projects, thus they need facilitation skills to manage requirements meetings and workshops. In this highly interactive two-day course, you'll gain...

New – Learn the concepts, principles, and techniques behind Agile Team Facilitation

Learn how to use new, powerful features of SharePoint to manage your projects, documents, meetings, communications, and scheduling.

New & Exclusive – Adapt your presentation content and style to match your business objectives and audience.

Exclusive – Learn the tools and techniques you need to elevate your technical communication skills and ensure effective communication.

Learn how to use Excel 2016 advanced PivotTable and PivotChart functionality to summarize, analyze and present large amounts of raw data.

Federal Risk Management Framework (RMF) Implementation 4.0 training course focuses on the Risk Management Framework prescribed by NIST Standards.