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Course Code: 100439
New – New & Exclusive – This module explores the ways in which digital organizations and digital operating models function in high velocity environments.
Course Code: 222222
Learn the foundations of IT service management and how they can benefit your organization. Certification exam voucher included! ITIL Exam Guarantee.
Course Code: 100456
ITIL 4 Foundation provides practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services.
Course Code: 100441
New – Take this course to learn how being a ITIL 4 strategic leader shows that you understand how to arrange digital business strategy with IT strategy.
Course Code: 100440
Find offerings to learn to manage engagement and interaction between a service provider and their customers, users, suppliers and partners.
Course Code: 100437
New – Integrate different value streams and activities to create, deliver & support IT-enabled products and services, and relevant practices, methods and tools.
Course Code: 100438
New – Learn to manage engagement and interaction between a service provider and their customers, users, suppliers and partners for those in service management.
Course Code: 831105
This 3-day course combines the key concepts, principles, values, and challenges of the five ITIL® 4 management practices below: Service Desk Incident Management Problem Management Service Request Management Monitoring & Event Management It is intended to provid...
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