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New – ON-DEMAND: Learn how to prepare for negotiations, negotiate effectively, overcome resistance, and reach favorable agreements.

Discover how to handle customers in a way that builds a foundation of trust and feedback. Underst and meet their needs is the first and last steps to success.

Apply important principles and skills you can use as a technical customer service representative. Live virtual classes. Group training available.

Coaching employees addresses performance objectives and helps unleash the potential within each person.

Exclusive – Learn the tools and techniques you need to elevate your technical communication skills and ensure effective communication.

The purpose of the Art of Influencing Others training is to teach the skills you need so that others will want to grant you the power to affect outcomes.

The Leading Virtual Teams Training course in Global Knowledge is a one-day interactive class that positions managers of a remote workforce for success.

Improve your decision-making capabilities through critical thinking, structured reasoning, and creative problem analysis. Learn how to be an inventive, logical decision maker by understanding the principles behind critical thinking. Enroll now at Global Knowledge!

Exclusive – Develop advanced techniques in order to adapt communication styles and apply influence techniques for enhanced stakeholder buy-in and commitment.

Exclusive – Go beyond brainstorming and discover how to properly lead all types of innovation using the right leadership skills and behaviors.