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The Information Technology Infrastructure Library is a set of best practices designed to describe common approaches for IT service management (ITSM).

Avoid project catastrophe by developing expertise in risk management.

Manage a program to meet your organization’s strategic goals.

Learn the concepts, tools, and techniques to be able to perform basic trouble prevention activities early in a project, identify areas to focus on to reduce project failures, and assess project health and identify when a project is in trouble.

Learn what it takes to maximize the number and strategic value of the projects that your organization completes. This Global Knowledge course on portfolio management is designed for anyone involved in the development and execution of organizational strategy. Enroll now!

In the IT Project Management course, learn to Identify, assess, and manage typical IT projects. You will master the essential fundamentals and best practices of project management methodology. Train in IT Project Management and enroll now at Global Knowledge.

In this comprehensive training course from Global Knowledge, you will learn project management basics: how to initiate, plan, and execute a project that meets objectives and satisfies stakeholders. Enroll now in Project Management Fundamentals to work towards a PMP certification!

“Finished” Isn’t Enough: Learn the Importance of Quality.

Understand Lean fundamental concepts and tools and how Lean and Six Sigma are highly complimentary. Start by identifying and eliminating the eight wastes. Enroll in our Lean Fundamentals training course from Global Knowledge today!

Whether you are asking for resources, negotiating with a vendor, or dealing with conflicts on the team, being a skilled negotiator makes you a better project manager. In this active, participatory course, you will practice the skills of negotiation and receive one-on...