Course Code: 899006
In this course, we discuss challenges with data integration and the need for a data integration platform (middleware). We then discuss how Cloud Data Fusion can help to effectively integrate data from a variety of sources and formats and generate insights. We take a...
Course Code: 899008
In this course, learn how to design customer conversations using Contact Center Artificial Intelligence (CCAI). You’ll use Dialogflow CX to create virtual agents and test them using the simulator. Learn to add functionality to access data from external systems, makin...
Course Code: 899009
In this course, learn how to design customer conversations using Contact Center Artificial Intelligence (CCAI). You’ll use Dialogflow ES to create virtual agents and test them using the simulator. Learn to add functionality to access data from external systems, makin...
Course Code: 899020
This course is designed for business users, business leaders, and decision makers who want to understand the transformative potential of generative AI and its impact on their organizations. You'll gain a comprehensive understanding of this technology, learn how it ca...