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You’re already successful as a leader and communicator. But now you must exercise even greater influence, solve bigger problems and drive unprecedented performance improvements. Superior leadership communication skills and the ability to adapt them to constantly chan...

Learn and practice foundational management skills and prepare for the AMA Certified Professional in Management™ exam. Certified Professional in Management Exam.

Learn and practice foundational management skills and prepare for the AMA Certified Professional in Management™ exam.

Boost your customer service skills by learning how to provide excellent quality service, and deal effectively with customer issues.

This course provides instruction, coaching, and feedback to prepare you for either physical or virtual training facilitation.

Workplace violence prevention training is an essential component of a program to raise awareness of the different types of workplace violence.

As a manager, you are responsible for setting the goals for your team and for managing their work. Organizational goals can often get lost in layers of management and not get communicated to the individual contributors. In the absence of goals, employees can feel unm...

Exclusive – Are you a Project Manager navigating the waves of change in today’s dynamic business environment? Discover how mastering estimation techniques can set you apart and drive your projects to success. Join our exclusive session, inspired by the latest industry trends and...

Creativity is the “due diligence” of effective problem analysis. It is through creativity that the best possible solution for a problem is discovered. Without creativity, decisions are often one-dimensional, superficial, and near-sighted.

Cultivate effectiveness, lead with excellence, and transform your team for breakthrough results. Attend this powerful two-day workshop from Global Knowledge and discover the same principles that have led the world's foremost business leaders to their success. Enroll now!